Your Mission is Essential. Protecting it is Our Purpose.

Devonte is based in Florida. He has been in the tech industry for 3 years; his experience began as a Tier 2 Client Support Technician for Addigy before joining the Personified team. He is focused on delivering white-glove support for his clients, and aims to continue to build upon his skills.

Dimitris Alexandrou is a System Administrator based in New Hampshire with a background in K–12 education and a strong passion for technology and helping others. He has experience managing macOS, Windows, and ChromeOS environments, focusing on device management, cybersecurity, and efficient IT operations. Known for his hands-on approach and problem-solving mindset, Dimitris is dedicated to making technology reliable and accessible for the people who depend on. Outside of work, he enjoys writing music, and exploring the outdoors.

Courtney Allen leads Training and Content at Personified, bringing more than 20 years of experience creating learning experiences and content for technical audiences. She has built technical content and curriculum strategies in many formats, most recently at LinkedIn Learning and previously at O’Reilly Media. Courtney is passionate about making complex technology approachable and helping people build the skills and confidence to use it effectively and securely. She’s always happy to talk about books, pets, and travel.

Alex Almonte joins Personified as a Client Support Technician, focused on helping clients navigate their day-to-day technology needs with clarity and care. He brings hands-on experience from Apple, where he provided high-volume technical support across macOS and iOS, and is passionate about making technology accessible and stress-free for everyone he works with. Outside of work, Alex enjoys basketball, boxing, and spending time with his dog Mia.

Jake is joining the Personified Team as the Director of Client Success. He has over 20 years of experience working in customer service and empowering customers to get the most value out of their experience. He most recently worked for a community media company that is leading the charge in online accessibility for local and state governments. Outside of work, he enjoys running, reading and bringing his family on new adventures together.

Amanda leads project management at Personified. Before joining Personified, Amanda worked in the abortion access movement since 2016, including at Digital Defense Fund, where she helped abortion access organizations with their digital security and technology.

Jess is responsible for developing growth strategies and overseeing the company’s daily operations. Jess has worked with nonprofits for over a decade in various roles in operations, fundraising, and events.

Dylan leads the Engineering team. Dylan has spent his career in IT roles for media production companies in the film and TV industry, where he gained nearly 20 years of experience. Throughout his career, he has earned various certifications in tech support, networking, security, and Apple products.

Chris is based in New York and most recently served as IT Director for Blue State, a progressive digital strategy and technology firm. He has over a decade of IT experience that includes previous roles at Enjoy and Apple.

Nako has been a tech professional for over 5 years, recently at Addigy. In his time in tech, he’s held various support, database, and leadership roles.

Rowan is an IT Operations Associate at Personified. He focuses on providing excellent onboardings, offboardings, and procurement support to our clients. He has 6 years of experience in tech support, 4 of those years being with another MSP doing onboardings and offboardings. Outside of work he enjoys camping, fishing, playing videos games, and spending time with his family. He also enjoys working with nonprofits in his local sector to advocate and raise money for reproductive rights groups and the LGBTQ+ community.

Julianna is the VP of Technical Programs and has over 15+ years of experience leading teams and implementing technical solutions in the public, private, political, and non-profit sectors. Julianna is a proud native New Yorker, hobby gardener, and Capricorn.

Isis is an IT Operations Associate at Personified, where she focuses on onboarding and offboarding support, documentation, and helping mission-driven clients streamline their IT operations. She works closely with client teams to ensure their technology needs are handled smoothly, whether that’s setting up new staff, managing procurement, or supporting secure processes from start to finish. Before joining Personified, she held roles in project management, technical support, and research operations across higher education and nonprofit sectors. Her north star in every role has been building efficient systems and fostering empathetic, inclusive experiences for teams navigating complex challenges. Outside of work, she’s likely cozy gaming, reading, or filming her cats’ latest antics. She also loves researching and learning about the world around her, especially if it sparks thoughtful conversations and ensures every voice is heard.

Jesse has almost a decade of experience in various administrative and executive support roles in the progressive digital and technology space. Jesse has supported C-Suite level executives for most of his career, and has brought that high touch approach to his work with Personified’s clients.

Natalia leads IT Operations at Personified, overseeing onboarding, offboarding, and procurement for our clients. Prior to Personified, Natalia managed IT operations for the Elizabeth Warren presidential campaign. Most recently, she worked on the Biden-Harris Transition’s IT Infrastructure & Security team.

Chris has previously worked for the 2020 Democratic National Convention Committee, Biden for President (2020), and the 59th Presidential Inaugural Committee where he served as a member of their technology teams and lent his skills as part of the Advance Team.

Ashley Lauritano leads Finance and HR at Personified, bringing over 15 years of experience supporting mission-driven organizations and high-growth start-ups. She specializes in building scalable financial operations, implementing HR and payroll systems, and driving cross-functional process improvements that enable teams to thrive. With a passion for purposeful work, Ashley takes a hands-on, systems-first approach to aligning people, processes, and performance. Outside of work, Ashley is a proud mom of two and enjoys traveling to new places with her family, always seeking meaningful moments and new perspectives.

Erika is the HR Manager at Personified, where she leads people operations and employee experience with a focus on building inclusive systems that support a healthy, high-performing remote team. She brings over a decade of experience in human resources, operations, and organizational development, with a strong track record of supporting mission-driven teams through growth and change.

Mike serves as the IT + cybersecurity lead for our clients. Mike has worked in IT for over 15 years, with the last 8 years focused on helping progressive organizations streamline and secure their technology. Prior to Personified, he ran IT, cybersecurity, and threat response for the Elizabeth Warren presidential campaign; since then, he’s been focused on helping progressive organizations apply these learnings to help keep their data safe and their tech running flawlessly.

John is an Army veteran and IT professional based out of Texas. He has been an IT support professional for over six years with experience in MSP work and on-site support. John has a passion for supporting organizations and empowering them to thrive in the ever-evolving digital landscape.

Charisse is a Senior Technical Programs Project Manager at Personified, where she brings over a decade of experience leading complex technical initiatives across the political, nonprofit, and IT consulting sectors. With a strong background in program operations and an MBA, she excels at guiding clients through strategic, technical problem-solving—from discovery to implementation. Prior to joining Personified, she held leadership roles at the Democratic National Committee, California Democratic Party, and Experis IT, where she managed nationwide technology deployments, cybersecurity programs, and infrastructure modernization efforts. Most recently, she served as part of the IT leadership team for the 2024 Harris-Walz campaign, ensuring the seamless delivery of mission-critical systems.

Jim works behind the scenes to ensure systems stay up and running and troubleshoots urgent issues promptly as they arise. He has worked in IT for over 17 years and exclusively in the non-profit / journalism space for over 10 years. Before Personified, he worked at Success Academy Charter Schools and more recently at ProPublica helping keep their staff digitally secure while journalists worked on long-form investigative stories that have made a large impact in government.

Debra is an IT Operations Associate at Personified, supporting day to day IT operations. She has a background in biomedical and clinical engineering and has worked in healthcare technology management supporting systems essential to reliable healthcare delivery.

Ian is a Senior Technical Programs Project Manager at Personified. He has spent over a decade leading digital transformation projects across government, utilities, healthcare, and campaigns. He specializes in bringing steady leadership and clear communication to complex projects, keeping teams focused on delivering outcomes that matter to clients. Ian is based in the DC area with his partner and two dogs.

Colin is a Senior Engineering Manager based in Western New York, passionate about building inclusive and empowering teams and systems, with experience encompassing the non-profit space, the MSP world, and most recently, leading a fintech startup’s IT practice through hypergrowth. If the choice were between mountains or beaches, Colin would choose both.

Adrianna is a Senior Technical Programs Project Manager based in New York. She brings over a decade of experience to this role with a strong background in political campaigns, digital consulting, and project management. When she’s not on her computer, Adrianna likes to dive into a new book, traverse a local hiking trail, or practice a challenging yoga pose.

TR is a Washington, DC native. He has spent 8 years progressing in IT Support, starting from a college help desk role and eventually becoming a lead support engineer at Capital One Financial.

Azamaare’s most recent role was at DrFirst where they delivered technical support to hospitals, physicians, pharmacies, and care providers. They currently organize with Techies For Reproductive Justice, Black LGBTQIA+ Migrant Project and within their geographical community — Azamaare is a teacher, community organizer, technologist, and artist working at the intersections of technology and social justice. Their work focuses on mutual aid, community care, reproductive justice, immigration, and the impact of technology on marginalized communities.

Serp has been working in Operations for the last 10+ years in the non-profit sector with previous stops at uAspire, OneGoal, and most recently at Alliance for Youth Action/Organizing. He’s a CyberSecurity enthusiast and is currently based in Silver Spring, MD. He’s a gamer at heart (Rocket League, Mario Kart, you name it & he’s there), an avid Boston Celtics fan, and a pup parent.

Cesar is a Client Support Technician at Personified. Prior to joining Personified, he worked at the Center for American Progress as a Cyber Security/Tech Support Technician. In his free time, Cesar enjoys hiking and taking photos of nature and wildlife.

Zach’s previous experience includes on-site IT support at major tennis and golf events, IT support for a medical recruiting office, and IT support for a luxury resort. He supports Personified’s clients in device procurement, onboarding, offboarding, and other operational support.

Julia serves as VP of Partnerships at Personified, where she focuses on business development and go-to-market strategy. She brings 15+ years of experience driving revenue and scaling partnerships within high growth companies. Outside of work, she enjoys family time with her husband, son, and corgi.

Bridget is a Client Support Technician with over six years of IT Support experience at Capital One Financial, where sh started as an intern and advanced to Tier 2 support. During her time there, she developed a strong foundation in technical troubleshooting and customer service. Her focus at Personified is to continue growing in her role while deepening her skill set and expanding her knowledge.

Lila is a Technical Programs Project Manager with expertise in technical implementations, client onboarding, and business development. Prior to joining Personified, she worked in professional services at Bonterra Tech, partnering with progressive nonprofits and PACs to implement digital marketing and data management solutions that advanced their missions.

As an Operations Analyst at Personified, Molly focuses on building and streamlining processes that drive efficiency and support scalable growth. Over the past 10+ years, she has held operational roles in the leisure and education travel industries, where she partnered with students, families, and teams to create impactful programs and optimize workflows. She enjoys reading a good book and finding a new, great restaurant.